Edward Cwiertniewicz.
Senior Technical Product Manager / Technical Product Owner / Technical Program Manager
Greater Philadelphia area
ecwiertn@gmail.com
LinkedIn
Summary
Product leader with 10+ years owning enterprise product roadmaps in financial services, healthcare, and life sciences. Experienced leveraging AI platforms including Gemini, Claude, ChatGPT and NotebookLM to automate product development workflows, accelerate delivery, enhance operational efficiency, and improve cross-functional collaboration and decision-making. Strong background leading global teams of 20–40+ members, modernizing platforms, and delivering data-driven solutions aligned to business objectives. Proven track record of improving delivery speed by 60–80%, building high-performing Agile organizations, and partnering closely with business leaders to translate strategy into measurable results.
Key Achievements
- Utilized AI toolsets to streamline product management activities including requirements generation, backlog refinement, roadmap planning, documentation, and stakeholder reporting, resulting in improved delivery velocity and team efficiency.
- Cut client implementation timelines by up to 80% across 15 enterprise deployments that allowed stakeholders to launch new reporting features monthly vs quarterly basis
- Reduced delivery cycles by 60%, shortening application development timelines from 9 months to 4 months
- Delivered 2,000+ hours of annual operational savings through workflow and platform automation
- Improved healthcare analytics capabilities through advanced modeling used for predictive insights
Core Skills
- Leadership & Delivery
- Team Leadership • Hiring & Onboarding • Global Delivery • Stakeholder Management • Vendor Management
- Technology
- AWS • Azure • Databricks • SQL Server • .NET • React • Angular • Appian
- Execution
- Agile • SAFe • DevOps • CI/CD • Program & Portfolio Management • PI Planning • Risk Management • Governance & Compliance • SDLC
Professional Experience
Director of Analytics / Senior Product Manager / Senior Product Owner
ConcertAI · 2021 – August 2026
- Led development and delivery of an enterprise analytics platform supporting 15+ clients
- Managed a cross‑functional team of 20+ across engineering, QA, product, and support
- Owned hiring for all developers on the team and brought in a vendor partnership to build out dedicated QA ownership; managed performance evaluations for the full team of 20+
- Owner of product planning, release execution, and prioritization tied to client outcomes focusing on building out product KPIs with continual maturation of Product Roadmap. Team use of MoSCoW framework with the points assignment
- Built the full story lifecycle in Jira (epics, user stories, acceptance criteria) and built data governance into the epics for every deliverable, including the handling of PII (PHI) data
Key Contributions
- Reduced platform implementation timelines by 80%, speeding value delivery to clients – ability to launch features monthly vs quarterly
- Delivered platform enhancements including improved reporting (80% qc checking of data), automation (reports were able to be delivered daily vs monthly automated), audit capabilities (automated processes checking successful completion, and transparency
- Guided integration of advanced analytical models and reduced data retrieval times by 70% and improving access to patient information for better patient outcomes
- Completed a major client platform transformation 4 months ahead of schedule – 60% savings for time to market product implementation
Senior Development Manager (Client: SEI)
Capgemini · 2019 – 2021
- Led delivery teams supporting large financial services programs
- Worked closely with client leadership to align delivery priorities with business goals
- Owned interviewing for all new hires on the account
- Oversaw a portfolio of 20+ initiatives across Investment Management platforms; built the full story lifecycle in Jira (epics, user stories, acceptance criteria)
Key Achievements
- Implemented workflow and support automation saving 2,000+ hours annually – this allowed multiple features to be added to products
- Reduced production downtime by 80% through process improvements that allowed faster resolutions and less downtime
- Designed enterprise Jira Service Management solution across multiple teams
Senior Agile Product Owner / Technical Delivery Lead
Barclays · 2012 – 2019
- Led product strategy and delivery across payments, BPM (Appian), and customer platforms
- Managed cross-functional Agile teams and multi-year product roadmaps; built the full story lifecycle in Jira (epics, user stories, acceptance criteria)
- Built out the Agile delivery teams, owning interviewing and hiring for Scrum Masters, developers, and QA; managed outside vendor SOWs and deliverables
- Supported enterprise Agile adoption across 100+ teams and 1,200+ employees
Key Achievements
- Reduced time-to-market by 60% (9 months → 4 months)
- Led modernization of Payments and Complaints platforms through migration to Appian and automated workflows, reducing payment processing time by 50% and accelerating dispute resolution to improve customer satisfaction.
- Managed enterprise Agile adoption from pilot to full-scale implementation within 2 years of start for entire company
Senior Program Manager / Software Development Manager
Wilmington Trust Bank · 2006 – 2012
- Led modernization of wealth management applications and client-facing systems
- Partnered with executive leadership to shift delivery from Waterfall to Agile
- Managed vendor selection, contract negotiations, and delivery execution
Key Achievements
- Led the modernization of legacy systems by migrating applications to scalable .NET/C# web-based platforms, aligning technology architecture with the company’s enterprise strategy.
- Designed an enterprise notification engine supporting customizable client alerts
Vice President – Senior Technical Manager / Project Manager
MBNA · 2000 – 2006
- Managed global team of 30+ across development, QA, and product functions
- Grew a core team from 3 to 25+ across content, DevOps, database, web development, and QA disciplines, owning interviewing, hiring, onboarding, and performance management for every hire
- Led enterprise intranet and communication platform initiatives
Key Achievements
- Delivered a corporate intranet supporting 30,000+ employees and 500,000 daily page views
- Implemented an enterprise learning management system with 1,000+ courses
Technology Experience
AWS, Azure, Databricks, SQL Server, MySQL, Oracle, Power BI, .NET, React, Angular, Appian, MongoDB, Jira, Confluence, Azure DevOps, GitHub, Microsoft Project, Smartsheet, AI/LLM Tools (ChatGPT, Copilot, Claude), Rally, EASE, Web Methods
Education & Credentials
B.S. Computer Science – Widener University
PMP • Certified ScrumMaster (CSM) • Certified Scrum Product Owner (CSPO)